Voice Mail, Inc. sells voice mail systems and equipment
Voice Mail, Inc.
 Dispatch Industry
Request a Free Quick Quote »
Product Listing  Product Listing
 Search by Manufacturer
* Authorized Distributor
Top 3 Voice Mail Systems Top 3 Voice Mail Systems
Alphabetic - Best by Application
Power House
 • Active Voice Kinesis
 • Amanda @ Portal
 • CallWare Callegra.UC

Full-Featured
 • Active Voice Repartee UC/LX
 • Amanda @ WorkGroup
 • ATT (MacroVoice) Futura

Best Value
 • Avaya Octel 50 / 100
 • DuVoice DV2000
 • Telekol TVM 2002 / 2004

Hospitality
 • InnOvation InnLine 2020
 • VSR CoVoice
 • EZ Hotel/Motel
Contact Us!

Contact us today, and see how we
can help service your aging voice mail system or even replace it with
a modern UCS application server
on your existing telephone system!

Dispatch Industry

Industry Outlook

Dispatch is a difficult task of managing people in abstentia. The moment a dispatcher sits down at his workstation, he is already behind and the lines are blinking. In the case of long haul truck drivers, the dispatcher is dealing with the Truck Driver Frustration Quotient (TDFQ). The driver is a profit center to the company and if he gets too frustrated he'll quit and go to a competitor.

Voice Mail allows the dispatcher and driver to communicate easily and quickly. A dispatcher voice mail system has "Call Center" and "Message Center" applications to make the communication process fast and easy.

The "Call Center" application allows the Dispatch Center Manager to visually see how many calls are coming in and where they are going. Further, a dispatch voice mail system provides both real-time on screen statistical reports (and in some dispatch voice mail systems, screen comparisons with today's traffic as compared to yesterday's). Additionally, hard copy reports should be available to show call traffic history incrementally as would be useful to the Dispatch Center Manager: time of day, hourly, weekly, monthly, etc.)

The "Message Center" software provides (1) a dynamic onscreen display (2) showing messages left by a dispatcher for a specific driver and if the message has been listened to by the driver, and (3) shows messages left for a specific driver for a specific dispatcher and whether or not the message has been listened to by the dispatcher.

Please let us know how we can improve your communication between dispatcher and driver and provide the tools to allow your Dispatch Center Manager to manage efficiently.

Recommendations

The best product for your Dispatch operation will depend upon its own unique reqirements. Some of the items to identify this system should you contact a sales engineer or request a "Quick Quote" (Just click on the Request a Quick Quote, it can be found at the top right-hand corner of any page on this site.) are:

  • Size of operation
  • Type of telephone system
  • Type of dispatch operation
  • Please feel free to provide as much information as possible

Thank you for using Voice Mail, Inc. Please add any comments that you feel will assist us in responding to your request. Suggestions on how we can improve our WebSite to assist you are always appreciated. We ususally respond to your Quick Quote Request within one business day.

Suggest this page to a friend
About | Contact | Help Center | News | Products | Quick Quote | Specials | Support

Copyright © 2017 Voice Mail, Inc.

Copyright © 2017 Voice Mail, Inc.