Amanda@Work.Group WIN is the culmination of merging the previous Large.Office and Work.Group II voice mail systems. Amanda@Work.Group WIN now represents tAA's premier telephony vehicle for enterprise-wide call processing and message handling solutions. Amanda@Work.Group WIN offers Auto Attendant, Voice Mail, IVR, Fax capabilities (Fax on Demand, Fax Store and Forward and Fax Mail) and a very comprehensive feature set, including Unified Messaging and Call Control. This product runs on Windows 2000, and when it is connected to a LAN, the Workstations are presented with all messages, (Voice, Fax and e-mail) directly in the Microsoft Exchange/Inbox or Outlook Graphical User Interface (GUI). This means users can visualize, play back, annotate, forward, archive etc, the messaging, regardless of its nature, directly from their desktop PC.

Workstation users are also offered Call Control, giving the user the ability to manage a large volume of calls. The calls are queued, and the information is presented at the workstation on the GUI. The user then has the ability to handle the calls as desired (ask caller to continue holding, connect immediately, transfer to another extension, or drop into voice mail.) This feature also allows the user to monitor the message being left in the mailbox and if desired, pull back the caller leaving the message, and speak with them real-time.

Amanda@Work.Group WIN, can support up to 72 call processing ports in a single chassis, unlimited number of mailboxes and can support up to 2,000 simultaneous connections (log on) to the Amanda Server (from Workstations on the LAN). The product includes a Token Programming language, which allows for customization of Amanda's capabilities, to meet specific end user requirements. It is an extremely flexible platform which surpasses market expectations.