InnLite Features List
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Guest Voice Messaging - eliminates the need for message taking and delivery, freeing up valuable staff time.

  • Easy-to-use guest voicemail
  • Automatic message playback
  • Access to wake-up calls
  • Off-premises voicemail access
  • Deleted message recovery
  • Voicemail holding box at check out
  • Guest-configurable wake-up calls

Staff Voice Messaging - creates more efficient staff communications. Special instructions, work schedules and maintenance orders can all be communicated through InnLite. InnLite even delivers messages to pagers!

  • Staff configurable greetings/passcode
  • New staff user tutorial
  • Individual personal operators (secretary)
  • Staff-configurable message notification: digital pager, voice pager, telephone
  • Message type control: normal, urgent, private, certified
  • Deleted message recovery
  • Staff-configurable distribution groups

Property Management Integration - allows your computer system to integrate with a voice mail feature, maintaining guest confidentiality at all times.

Call Routing - transfers outside calls directly to departments or individuals, further reducing switchboard traffic.

Wake-up Calls - are guest-programmable and are handled automatically by the system.

Front Desk Administration - InnLite is especially easy to administer.

  • Administrative functions with front desk phones
  • Express messaging to guests or staff
  • Assist guest access to voice mail
  • Assist previous guest access to holding box
  • Deleted message recovery for guests
  • Guest voice mail room change
  • Setting of guest wake-up calls
  • Individual guest administration
  • Check-in room/refresh message lamp
  • Easy mailbox administration for non-PMS integrated systems

Automated Attendant - Outside calls get automatically routed to the proper department or individual while an operator is available for additional assistance.

  • Guest/staff dialing directory
  • Guest/staff extension dialing
  • Configurable security failure destinations
  • Departmental menu

PMS Integration - Property management system integration allows for communication with InnLine Express, further reducing administration time.

  • Guest check-in/check-out
  • Guest room move
  • Guest dialing directory support
*Some features are PMS- dependent


  • Password security
  • Accurate (Atomic Clock) time maintenance
  • Remote maintenance software
  • Diagnostic utilities
  • System event and error logging
  • Automatic system failure notification

Note: Terms and specifications subject to change without notice. Hardware subject to change with availability. For a complete list of features, refer to the current InnLine Express software feature sheet.

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