The TVM-2000 call processing system enhances your phone system with the features you need to keep pace with today's message barrage. TVM-2000 integrates with over 100 leading PBXs through the most advanced integration methods available, including in-band signaling, SMDI, and keyset emulation for Mitel and Norstar switches. Designed for small- to medium-sized companies needing up to 1,000 mailboxes, TVM-2000 effortlessly coordinates your business communications, delivering full-featured voice mail, automated attendant, automatic call distribution, audiotext and fax detection. You can customize and build on the system, adding fax mail, fax-on-demand, multilingual options, vertical application modules, and more.

Voice Mail That Goes Where You Do
Keep customers, prospects and employees in constant touch with TVM-2000's dynamic voice mail system. It plays personal greetings, receives and delivers messages around the clock. With notification through message waiting lights and to off-site beepers and phones, messages are delivered to users regardless of their location. You and your callers have numerous options for listening to and leaving messages. You can select the order in which you listen to messages — fast forwarding, rewinding and pausing messages to make more efficient use of your time. Callers in a hurry can override prompts and greetings or reach a live operator at any time.

Automate With A Personal Touch
TVM-2000's automated attendant gives callers a lively greeting by answering incoming calls automatically with prerecorded greetings, instructions and information. Simple voice prompts guide callers to their destination. Special greetings for time of day and even individual mailboxes can be set. The multitenant ability costeffectively services businesses sharing the same location and telephone switch.

Around The Clock Information
TVM-2000’s audiotext and bulletin-board features let you broadcast routine or time-sensitive information without employing full-time operators. With easy-to-follow voice instructions, the system delivers prerecorded company and product information to callers around the clock.

Fax Mail And Fax-on-Demand
TVM-2000 detects and routes fax messages to fax machines. The fax module receives and stores faxes, time- and date-stamping them for easier perusal. You can manage faxes from any touch-tone phone, retrieve and forward them to other fax mailboxes or fax machines, anywhere in the world.

TVM-2000's fax-on-demand module gives callers a selfservice information library. It lets them retrieve documents containing company or product information around the clock with the touch of a button.

Easy To Set Up
Simplicity is the byword for TVM-2000 installation and a d m i n i s t r a t i o n. Preprogrammed default settings, voice instruction and menus direct administrators and users in setting up system and mailbox attributes. You can program and maintain your TVM-2000 system onsite or remotely, using a touch-tone telephone, workstation or laptop all while the system remains online.

Special Switches
If you have a Mitel COV or Northern Telecom Norstar switch, we have developed special integration solutions for your business. Using licensed technology, the TVM-2000 COV version of the system seamlessly integrates with your Mitel PBX, and the TVM-2000 NTEL version of the system seamlessly integrates with your Northern Telecom Norstar, emulating M7310 extensions.